Our IT Support, Computer Repair, and Technology Support Services

Our IT support, computer repair, and business technology support services are available as all-inclusive packages through our managed service program, a la carte (hourly) for on-site computer repair or IT consulting, or as monthly add-on services.

What’s the right option for your business? If you already know exactly what you need and you’re ready to get started, give us a call at 559-412-2379.

If you’re not sure what you need and you’re just tired of spending time and money on your technology, take a look at our range of services. Or, just give us a call for a free evaluation and consultation and we’ll find the right options for you.

Can we quote you prices over the phone? Call to find out our hourly rate for repairs. Managed services and projects are all customized based on your needs. We can tell you that we won’t be cheap like the guys you see advertising on phone poles or Craig’s List, but we’re probably going to save you money because our 20 years of experience and continual learning mean we’ll get it done right the first time.

Managed Services

Managed services is our proactive, full-service, flat-rate technology management program. You’ll pay a set monthly fee for a customized package of services … no matter how long it takes us to affect repairs or provide results. You’ll enjoy:
  • Predictable Costs: There will be no surprises in your monthly technology expenses. Our flat-rate fee covers all your support, whenever you need it, no matter how long it takes us. Server fails? Network goes down? Same, flat rate to get it up and running.
  • Proactive Support: It’s to our benefit as well as yours to make sure your system is always optimized so we’ll update, adjust, and monitor your system to keep problems from happening in the first place.
  • 24/7 Monitoring and Support: Our managed services clients get their problems taken care of regardless of holidays, nights, or weekends.
Ready for an all-inclusive, flat-rate, 24/7 technology solution? Call us at 559-412-2379

Data Backup and Recovery

If you only invest in one technology service, this is by far the most important (which is why it’s included in every Managed Services package). But if you just want to make sure that your business records, financial data, and daily operating files are never lost, you must have data backup that is complete and recovery that is fast.
Data backup and recovery protects you from losing everything to:

  • Business fires or flooding
  • Natural disasters
  • Server failures
  • Physical theft
  • Ransomware
  • Hackers
  • Viruses

What free or cheap automated cloud backup systems don’t tell you is that it could take days or weeks to get your data back. We specialize in computer, data, and hard drive backup, as well as system recovery. We use a multi-layer system that backs up all of your domain and server information and stores it in a completely separate server off-site. Then, we’re able restore and get you access to your data quickly.

One-Site Computer Repair

Sometimes you just need someone to come in and fix small, specific problems with your business computers. Call us before you disrupt your day, shutdown your PC, disconnect everything, and haul your system to sit on a shelf for a week waiting for a bunch of nerds at a giant retail store full of TVs and stereo systems to look at it.

We’ll come to you and work on PC and server repair issues on the spot. We can update and upgrade your software and hardware. And, we’ll do it quick and we’ll be nice about it. Call us at 559-412-2379 if you have a business computer problem right now.

IT Consulting

Have a large technology project, network issue, or need to create a whole new system? Our hourly consulting rate is all inclusive, doesn’t include travel charges, and we can help with absolutely anything from software training to researching technology solutions

SASeSync for File Sharing

Love the convenience of sharing business files or client data with employees and team members by way of free or cheap online file sharing services? You might be risking lawsuits, data loss, and compliance violations. SASeSync is our proprietary military-grade encrypted, customizable file-sharing system that allows you to share and sync files across multiple platforms and users. You can remotely access and share files, control individuals and file access, set variable security levels, track downloads, get notified of access, and more using a simple interface.

Click here to find out how it works.

Click here to learn more about server-level file sharing.

Network Security

Your computer network is under daily attack from hackers, bots, viruses, cyber thieves and more. Most of these attacks, but not all, come from automated software. It never gets tired, it can’t be bargained with, and it never stops trying to get into your system. And before you think that you’re safe because only large companies are targets, you need to realized that small businesses are a favorite to attack because they are so often not well protected. We have our own automated, tireless, 24/7 systems that will protect your server, network, employees, and clients from threats such as identity or data theft. Our network security service includes:
  • Perimeter security to keep threats out of your system
  • Content filtering to keep users away from risky websites or content
  • WiFi and 4G security
  • 24/7 monitoring and prevention of attacks and hacks
  • Monthly reporting on internet access and threats
But it’s not only what is trying to get INTO your system, it’s what has gotten OUT of your system. Is your information, client data, passwords, or credit cards for sale on the Dark Web? We’ll conduct a free scan and risk assessment to help you find out.

Email Protection

Because email is all about bringing in information from outside, it is one of the biggest sources of spam, phishing attacks, virus infections, and malware. Our email protection and monitoring services improves the benefits of email while reducing the risks:
  • Better archiving and searching of messages
  • Reduced email storage needs
  • Greater protection from threats
  • Simpler systems for indexing and accessing emails

Hosted Solutions

SaaS, or Software as a Service, is a trend that provides even small businesses with the same access to high-performing software services as an enterprise-level organization. It also comes with a lot of maintenance, management, and licensing fees and upgrades can quickly add up. We can reduce your upfront costs and reduce your hardware expenses by provide purchasing, licensing, and installation services for all your hosted needs including:
  • Intuit QuickBooks
  • Microsoft Exchange
  • Microsoft SharePoint
  • Or other custom applications
Call us at 559-412-2379 to ask if your current software can become part of a hosted solution.
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